Remote Customer Service Interpreter
An entry-level position that allows the greatest flexibility to work from your own location. If you are proactive, organized, and want to manage your own time, this may be a great match for you.
PROLANSER Translations is currently seeking skilled bilingual individuals to work as consecutive interpreters from various languages to English and vice versa. Interpreters will provide over-the-phone interpreting for US-based clients and support communication in fields such as insurance, finance, and healthcare, among others.
Facilitate effective communication between two parties that do not speak the same language by interpreting from one language to another in the consecutive mode.
Keep a glossary of related terms up to date.
Follow interpreter training protocols and guidelines.
Report issues, if any, during or prior to interpreted calls.
Ensure absolute confidentiality of any and all information disclosed during the interpreted calls.
Be fluent and literate in both TL and English in order to provide satisfactory interpreting services.
Prepare for a minimum of 20 hours prior to and pass a Language Skills Assessment required to become a qualified interpreter.
Be familiar with financial and medical terms in both SL and TL.
Be able to communicate effectively and follow customer/Company instructions.
Demonstrate the highest degree of professional conduct in every interpreted call.
Have experience as an interpreter in a professional setting (preferred but not required).
Interpreter must guarantee a noise-free workplace to ensure the call experience is as smooth as possible. Interpreter must have a functioning headset and a computer. Interpreter must be able to listen to and understand speech at normal levels, and speak in audible tones so clients can understand clearly.
Work Schedule: A minimum of 4 hours a day, Monday-Friday.
Shift Type: On call.
Languages needed: Mandarin, Cantonese, Russian, Vietnamese, French, Portuguese, Arabic, and Korean.
Rates: Learn more.