Remote Customer Service Interpreter
An entry-level position that allows the greatest flexibility to work from your own location. If you are proactive, organized, and want to manage your own time, this may be a great match for you.
Job Summary:
PROLANSER Translations is currently seeking skilled bilingual individuals to work as consecutive interpreters from various languages to English and vice versa. Interpreters will provide over-the-phone interpreting for US-based clients and support communication in fields such as insurance, finance, and healthcare, among others.
Daily Tasks:
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Facilitate effective communication between two parties that do not speak the same language by interpreting from one language to another in the consecutive mode.
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Keep a glossary of related terms up to date.
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Follow interpreter training protocols and guidelines.
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Report issues, if any, during or prior to interpreted calls.
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Ensure absolute confidentiality of any and all information disclosed during the interpreted calls.
Minimum Qualifications:
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Be fluent and literate in both TL and English in order to provide satisfactory interpreting services.
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Prepare for a minimum of 20 hours prior to and pass a Language Skills Assessment required to become a qualified interpreter.
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Be familiar with financial and medical terms in both SL and TL.
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Be able to communicate effectively and follow customer/Company instructions.
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Demonstrate the highest degree of professional conduct in every interpreted call.
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Have experience as an interpreter in a professional setting (preferred but not required).
Working Conditions:
Interpreter must guarantee a noise-free workplace to ensure the call experience is as smooth as possible. Interpreter must have a functioning headset and a computer. Interpreter must be able to listen to and understand speech at normal levels, and speak in audible tones so clients can understand clearly.
Work Schedule: A minimum of 4 hours a day, Monday-Friday.
Shift Type: On call.
Languages needed: Mandarin, Cantonese, Russian, Vietnamese, French, Portuguese, Arabic, and Korean.
Rates: Learn more.